Troubleshooting Server issues.
IT can assist with troubleshooting following issues:
- Server is not responsive.
- Server software is failing.
- Server needs to be reimaiges.
- server needs to be recovered.
Roles and Responsibilities
User Responsibilities:
- Providing detailed description of the problem and any additional details that may help with troubleshooting.
IT Responsibilities:
- IT will communicate the status of the request to the user as needed.